Testimonials

Client testimonials

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We are proud of the service and value we’re able to provide our customers and are pleased to share their comments.

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Rob and his team at Tamaela Mortgage is an excellent lender to work with. As another professional in the field, I am beyond satisfied with how simple, quick, responsive, and easy Tamaela Mortgage made the transaction flow! Highly recommend!

Ivan Grishko

The Tamaela Mortgage team is the best. They are very thorough with all the intricate steps of the entire closing process. And are very quick to respond to our endless questions. Their patience, guidance, and support really helps make the closing experience great!

Bernadette Galban

I worked with Shannon to buy my sweet home. She fully supported by providing all the numbers for different offer options. Shannon was flexible and responsive, so I was able to bid and win in a very competitive housing market. Very pleasure to work with her. Definitely recommend Shannon!

Josh Chae

Rob and his team are fantastic! He, Dana and Tara were extremely professional in handling all matters financial on the purchase of our home in Issaquah. They worked closely with all of the parties involved in the transaction, which translated into a smooth and seamless process. Communications on all matters were clear and timely, making it clear what our responsibilities were and when we needed to fulfill them. We were completely confident throughout the process.

Tom Craig

Rob and team were the picture of professionalism through our re-fi process. We had some unique situations "pop-up" during the process and Rob was knowledgeable, patient and an excellent communicator each step of the way. I would highly recommend Tamaela Mortgage!

Jeff McGowan

Shannon and her team were amazing. I was a first time home buyer and she was beyond helpful through out the whole process and beyond. Buying a house is stressful but she was terrific and always there if I had a question or concern. I can not recommend her enough. Ask for Shannon. You won't be disappointed.

Andrew Lindsley

Rob is amazing to work with - you will never work with a bank again. We have worked with Rob twice and we will gladly work with again. Very efficient, fast, and painless process.

Daril Vilhena

As a real estate agent, I’ve enjoyed working with Rob and his team on several transactions. They are top-notch! Getting a mortgage can feel very overwhelming, especially for first-time homebuyers. Rob takes the time to explain each step and always makes sure that his clients feel well informed and comfortable as they go through the process.
If you’re thinking of getting a mortgage or plan to refinance, give Rob a call!

Lisabet de Vos

As a real estate agent, I’ve enjoyed working with Rob and his team on several transactions. They are top-notch! Getting a mortgage can feel very overwhelming, especially for first-time homebuyers. Rob takes the time to explain each step and always makes sure that his clients feel well informed and comfortable as they go through the process.
If you’re thinking of getting a mortgage or plan to refinance, give Rob a call!

Lisabet de Vos

Excellent! In a time where there’s much change and uncertainty, inconsistent quality of service and supply chain disasters, there’s an Oasis of integrity, unparalleled high quality of service and dependability that I encountered at Tamaela Mortgage.
From day one, Rob’s experience and professionalism shined as he is very accessible, knowledgeable and responsive. Rob took the stress out of the refinancing process by leading it efficiently, and was able to address all my questions without leaving any issues unresolved. For a busy business owner such as myself, having Rob solve my complicated refinancing was nothing short of incredible. Rob and his assistant Tara met all of the expected time lines, communicated with me when necessary with great clarity, and produced a loan with a very favorable rate on schedule.
I highly recommend Rob Tamaela and his team for home mortgage needs and look forward to working with them again in the future.

Gene Fruchtman

Gene Fruchtman

5 star rating In a time where there's much change and uncertainty, inconsistent quality of service and supply chain disasters, there's an Oasis of integrity, unparalleled high quality of service and dependability that I encountered at Tamaela Mortgage.
As a busy and successful business owner, I was referred to Rob Tamaela of Tamaela Mortgage for my home refinancing needs. From day one, Rob's experience and professionalism shined as he is very accessible, knowledgeable and responsive. Rob took the stress out of the refinancing process by leading the process efficiently, and was able to address all my questions without leaving any issues unresolved. Working with Rob and his assistant Tara on my refinancing was a much needed relief and contrast from my having to battle other business and life related challenges. Rob and Tara, were able to meet all of the expected time lines, communicated with me when necessary with great clarity, and produced a loan with a very favorable rate on schedule.
I highly recommend Rob Tamaela and his team for home mortgage needs and look forward to working with them again in the future.
Gene Fruchtman

G F.

5 star rating We were in need of a cash-out refi and after talking to several professionals, Rob won our business by a long shot. He gave us the best deal but also impeccable service. He has a whole team of professionals assisting him in the process. Communication was always replied to within minutes, even in the off hours. We will definitely be returning for future mortgage needs, not that we'll be needing them anytime soon after the spectacular rate and low closing costs we received!

Meghan S.

This Office, they very helpful, quick response and there process is quick and prompt as long as you are too very cooperative.....

Jocelyn Ray

Great experience!! We had a unique situation that other brokers could not get done. Rob, and his team worked with us, and were very responsive to any questions, as other big box companies were positive they could help us, then after wasting our time, could not....so we were a little pessimistic that our situation may be one that could not be done at this time. Well, they got it done. When an insurance issue came up, they were very helpful, and knew how to take care of it, and knew how to make the process, one that can be stressful, and difficult, very smooth. Got the best rate quoted by any broker. Everyone we worked with was awesome! As good of an experience as one could have when financing a home. Thanks Rob!

John W

Rob and his team are the best. We've used them several times as have friends.
Easy to work with and always available to help.
We'll never go anywhere ruse

Laura White

We have refinanced two times through Rob Tameala and the Tameala Mortgage team. They helped identify the right product and rates for our unique situation and were highly responsive to all our questions and numerous clarifications. The team has a very smooth and streamlined online process. We highly recommend them for your mortgage needs.

Jerry Verghese

Rob Tamaela advertises during the baseball games. So I have heard probably versions of a thousand different mortgage adds. Rob’s add sounded sincere and advertises expertise, information and personal attention. All the other adds advertise knowledge without the comfort of expertise. I contacted Rob and he contacted me immediately. He wanted to discuss my goals of the refinance and after that his team provided refinance options. I had questions and Rob himself answered every one. If you want to work with a professional who is also an expert than Rob Tamaela (Tamaela Mortgage) is the way to go. Don’t make a mistake! Go with Tamaela Mortgage!

Steve Gilsdorf

Nehpets Frodslig

Rob was easy and fantastic to work with. He is truly an expert in his field and made sure we got the best possible mortgage rate. He was truly on our side. I highly recommend him to anyone thinking of buying or refinancing a home. I know I’ll use his services again in the future.

Shoreline, WA

Best decision I made. Rob Tamaela at Tamaela Mortgage was the best choice I made in purchasing a home.

Rob was immediately responsive to me regardless of the day or the hour or whether the man is even on vacation or not. From before I even decided to use him asking him hours of questions at Starbucks to the very last day and beyond. He replied to every email or text or call right away. He proved a level of expertise and professional knowledge again and again regardless of small questions or big questions that made me confident that I truly had an expert on my team.

Keith Jackson

Rob is an awesome broker He helped us with 2 purchases and a refi.. I can’t say enough about the high touch service and how he kept us informed educated along the way.. not all of the processes were stress free , but they were as smooth as they possibly could be all due to Rob’s expertise !

Angela S.

You made the process smooth and un-confusing! Superb communication, always had an answer, very knowledgeable, confident, trustworthy, and friendly. Rob is very passionate about what he does and we feel we were greatly well taken care of and he even cares about us after we closed! We’re coming back for sure!

Rodney and Jamie

Thanks so much to you and your team! Your customer service level is impressive and unbeatable!! I feel more informed, responded to and taken care of than I ever have. I tell all of my friends and colleagues about you. When I’m talking to you or one of your team members, I feel like I’m your only client…thanks for placing such a high level of importance on the lost art of customer service. It truly goes a long way in my book.

Take care and I’ll make every effort to send more folks your way. Thanks for everything,

Andre

5 star rating It was my first time home buying experience & I was very inexperienced at getting a mortgage shopping for rates etc. Rob and Dana helped me a ton throughout the process. Always were there to answer the questions. Made the process seamless. I had a requirement of closing within 20 days and he delivered it within 15 days! A true professional! Knows his stuff and I recommend him to anyone and everyone. Talk to Rob at least once before finalizing your mortgage & you'll thank me later.

Bilal M.

Thank you so very much for helping us get our loan. It’s been the very best loan experience we’ve ever received. We appreciate your honesty with keeping your word about the whole process. We definitely will recommend you to our friends and family. Remember we’ll come back to you guys when we refinance in 2 years.

J.R. and Shirley

The mortgage loan went very smooth and I so enjoyed working with you and Western Washington Mortgage. You and your staff made the transaction happen without any headaches. Thank you again, and I will pass your name to all.

Julie

Wanted to let you know that your service is the best I’ve ever received. I’ve bought and sold 9 homes and refinanced many times but have never gotten the same level of service that I’ve received from Western Washington Mortgage. Now if I could just get that song out of my head… Thanks again.

Lloyd

Ron and I would like to thank you for the gift basket full of goodies! That was completely unexpected and really made my day. You are the first company to even give us a thank you after closing a loan, so it was really nice and made us feel very loved! Thanks again for everything,

Shelley

You took our information on day one. On day 10 we signed the papers. On day 13 the loan funded. These were calendar days! You found a perfect product for us, your fees were ½ of what we were going to pay with our existing mortgage holder, and you delivered on everything that you promised either on time or early.

Rob, I believe that you and your organization add incredible value to this process and address it with professionalism that is unmatched.

Joe and Sandy

They have handled two mortgage deals for me done great!

J H

5 star rating I was referred to Rob about 2 years ago when I was looking to refinance my condo. After sending Rob all of my loan notes, it took him about 2 hours to respond back. He let me know that after examining everything it would be in my best interest to stick to my current loans and provided a list of reasons detailing why he felt it wasn't a good time. It all made perfect sense, and I really appreciate his honest feedback and it didn't cost me a dime. I really respect him for that.

Working with Rob, I felt like I was working with a good friend. I could not have asked for better customer service and would not hesitate to refer any of my friends to him.

Mydao H.

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